Strauss - The World's Oldest Hockey Shop
Shop in Store and Online

We make it simple. If you are not 100% satisfied with your purchase, you can either ship them back to us or visit any of our store locations for a full refund (Returns must be unworn or unused, in the state you received them, and in the original packaging). 

To ensure that everyone receives the best experience possible, we have some guidelines for exchanges and returns:


    You get 90 days from your purchase date to return the item(s).

    Products must be in the condition you received them and in the original box or packaging. However, please do not use the original manufacturer's packaging (i.e.skate box) as the sole return shipping box. Any package returned with shipping labels attached to it will be denied.

    You may be charged a restocking fee of up to 15% if there is nothing wrong with the item or if the wrong item was ordered. If there was a mistake on the item being sent then no restock fee will be added.

    Please do not send your purchase back to the manufacturer unless you are returning a defective or broken composite stick.

    Due to the personal nature of the product and hygiene, all sales of jocks and undergarments are final.

    Unfortunately, we cannot accept products that incur heat molding, sharpening, physical destruction, tape application or any other alteration.

    Custom ordered merchandise (including items with customized color selections, alteration services, numbering, lettering, sharpening, colored holders, etc.) is unfortunately not returnable.